Today , we have the traing about Communication methods for foreign trade personnel and customers
To do foreign trade, we must learn to communicate with customers, showing goodwill and welcome.
--I will arrange everything.
If communication is initiated by you, providing all the convenience of your opponent, you can make communication start in a friendly and harmonious atmosphere. Especially when your communication partner is coming from a distance, you enthusiastically tell him: "I will arrange everything." (I will arrange everything). Not only shows your sincerity, but also enables him to concentrate on communicating with you without worrying about food and lodging. Avoid interference in communication
No, interruptions, during, the, meeting, etc.
If the location of communication is in your company, please urge your subordinates to avoid unnecessary interference in the process of communication. Because excessive interference will affect the willingness and enthusiasm of communication. Such
Material must be full and complete
We have a a pamphlet
Specific items are usually more convincing than verbal descriptions. When the customer hears you say "We have a pamphlet in in English." (we have an English pamphlet.) Or "Please take this as as a sample" (please take this as a sample). It will increase interest and ask you a lot of questions about products. If you collect information regularly, you will be able to answer questions. It's very good for business communication.
WE GET THE LOT OF HARVEST , WE WILL DO OUR BEST TO SERVICE OUR CUSTOMER ,